Shipping Policy
Thank you for shopping at Root & Reboot! We are committed to ensuring that your order is processed and delivered in a timely and efficient manner. Please read our shipping policy carefully for information regarding shipping times, costs, and procedures.
1. Processing Time
All orders are processed within 0-1 business day(s), excluding weekends and holidays. If we experience a high volume of orders, shipments may be delayed by a few days. In such cases, we will notify you of any significant delays.
2. Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary based on your location and the shipping method selected. Estimated delivery times are as follows:
- Standard Shipping: 0-3 day(s).
- Delivery: 0-14 day(s).
Delivery delays can occasionally occur due to factors outside our control, such as carrier delays or inclement weather.
3. Shipping Locations
We currently ship to many regions. If your location is not listed, please contact us at [email protected] to inquire about shipping options.
4. Order Tracking
Once your order has been shipped, you will receive an email confirmation with tracking information. You can use this information to track your order online. Please contact us at [email protected].
5. Delivery Issues
If your package is lost or damaged during shipping, please contact us immediately at [email protected]. We will work with the carrier to resolve the issue and may offer a replacement or refund depending on the situation.
6. Customs, Duties, and Taxes
Root & Reboot is not responsible for any customs fees, import duties, or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
7. Shipping Restrictions
Some products may be restricted from shipping to certain locations due to local laws and regulations. If your order contains a restricted item, we will notify you and provide an alternative solution if available.
8. Contact Us
If you have any questions or concerns about our shipping policy, please contact us at [email protected]. We are here to assist you with any shipping-related inquiries.
